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At Skippy's Pressure Washing, we are fully insured and equipped to handle projects of any size, be it residential, commercial, or industrial. Our team is covered by comprehensive liability and workers' compensation insurance, ensuring your protection. We maintain current certifications and undergo regular safety training to responsibly complete every job. Whether it's a single family home, a storefront, a large warehouse, or an industrial facility, we have the right equipment and techniques for the task. This includes soft wash systems for delicate surfaces, high-pressure units for heavy-duty cleaning, and specialized attachments for hard-to-reach areas, ensuring efficient, effective, and safe work.

Trust Skippy's Pressure Washing to handle permits, site safety, and cleanup, delivering professional results with minimal disruption to your property and operations.

Cancellation Policy:

Policy Effective Date: January 10th 2022.

Welcome to Skippy’s Pressure Cleaning! We are dedicated to providing exceptional services to our valued customers. To ensure smooth operations and fairness to all parties, we have established the following cancellation policy. This policy allows us to better accommodate the needs of all clients and maintain a high standard of service. By booking a job with us, you agree to adhere to the following terms and conditions. We appreciate your understanding and cooperation in helping us serve you better.

Booking and Confirmation:

Once you book a cleaning service with us, you will receive a confirmation via SMS or email detailing the service, date, and time.

By confirming your booking, you agree to adhere to our cancellation policy.

Once a quote has been accepted, it is necessary for all customers to sign a service contract prior to commencing the project. This procedure ensures that all terms and expectations are explicitly defined and understood before the project begins.

Cancellation Notice Requirements:

Pressure Cleaning Services: Cancellations or rescheduling requests must be made at least 48 hours before the scheduled service.

Soft Wash Services: Cancellations or rescheduling requests must be made at least 48 hours before the scheduled service.

Other Services We Offer: Cancellations or rescheduling requests must be made at least 72 hours before the scheduled service.

Cancellation Fees:

Pressure Cleaning Services:

  • Cancellations made less than 48 hours before the scheduled service will incur a fee of 50% of the service cost.

  • No-shows or cancellations made on the day of the service will incur a fee of 100% of the service cost.

    Soft washing Services:

  • Cancellations made less than 48 hours before the scheduled service will incur a fee of 50% of the service cost.

  • No-shows or cancellations made on the day of the service will incur a fee of 100% of the service cost.

    Other Services We Offer:

  • Cancellations made less than 72 hours before the scheduled service will incur a fee of 50% of the service cost

Rescheduling Policy:

Pressure Cleaning Services:

  • Rescheduling requests made at least 48 hours before the scheduled service will be accommodated at no extra charge.

    Soft Washing Services:

  • Rescheduling requests made at least 48 hours before the scheduled service will be accommodated at no extra charge.

    Other Services We Offer”

  • Rescheduling requests made at least 7 days before the scheduled service will be accommodated at no extra charge.

Emergency Cancellations:

We understand that emergencies happen. In case of a genuine emergency, please contact us as soon as possible.

We may, at our discretion, waive the cancellation fee.

Refunds:

  • Refunds for cancellations will be processed within 7-14 business days.

  • For payments made through other methods, refunds will be processed via the same method unless otherwise agreed.

Business Initiated Cancellations:

  • Refunds for cancellations will be processed within 7-14 business days if no rescheduled date is arranged with our customers.

  • For payments made through other methods, refunds will be processed via the same method unless otherwise agreed.

  • Skippy’s Pressure Cleaning reserves the right to reschedule jobs due to staff shortages, weather conditions, equipment issues or voluntary roles arise.

    In such cases, we will promptly inform the customer with updates and alternative scheduling options as soon as possible.

    We appreciate your understanding and flexibility.

TERMINATION OF SERVICE:

At Skippy's Pressure Cleaning, we reserve the right to cancel any new or existing bookings and services if we determine that a customer is not a suitable fit for our services. This decision is made solely at our discretion. Instances that may lead to service termination include, but are not limited to, customers being rude to our employees, exhibiting violence or aggression, sexual remarks or any other behavior we deem unacceptable.

Customers should note that any deposit paid for these jobs will be forfeited and will not be refunded under any circumstance. We appreciate your understanding and cooperation in this matter.

Contact Information:

For cancellations, rescheduling, or any queries regarding this policy, please contact us at:

  • Phone: (02) 5776 1923 Mobile 0418 645 208

  • Address: Office 16/429 Peel St Tamworth NSW 2340

  • Please call us for our business email address.

Policy Changes:

  • We retain the right to amend this cancellation policy at our discretion. Any modifications implemented by our business will be fully reserved and in compliance with applicable regulations.

Thank you for choosing Skippy’s Pressure Cleaning, we appreciate your business and understanding of our cancellation policy.